Terms & Conditions
BY CONTINUING TO USE THIS WEBSITE YOU ARE CONFIRMING THAT YOU ACCEPT
OUR TERMS AND CONDITIONS AS SET OUT BELOW. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS, YOU MUST LEAVE THIS WEBSITE.
GENERAL TERMS AND CONDITIONS
Complaint
If you need any information or have a complaint about this website or any of our services please contact us by email, on info@ukpharmacymeds.com or our ‘Contact Us’ page on the website.
Professional Standards
The website is managed on behalf of EU qualified pharmacies.
Privacy
Patient privacy and that of each other person whose information you provide us is important to us. Please see our Privacy Policy for details of what information the Company collects and how the Company will use and protect it.
Registration
Patient and other visitors to this website may be required to register in order to use its facilities. The Company requires certain information about you to grant you access to the site and receive its newsletters as well as to enable you to purchase items in the online store.
The Company has no obligation to accept a registration request and reserve the right to deny a registration, suspend or terminate the access at any time in case the Company deems the continued use to be harmful to its interest or to the interests of any of the other users.
By completing the registration to use our website and its associated services you confirm that all information provided by you on this website is accurate, truthful and complete. Also, you agree to update any information promptly in case of any changes. All information provided will be stored safely and securely in accordance with the Privacy Policy.
Username and Passwords
During the sign up process you are invited to choose your own unique username and password. It is your responsibility to keep your username and password confidential and to ensure that they are not used by any third parties.
Offers and Promotions
Partners may occasionally promote goods or services on this website or through other direct marketing initiatives. Whilst the Company monitors this process closely, it does not endorse the products or services offered, or give you any assurance that they will be suitable for your needs. It is your responsibility to satisfy yourself in this regard and the Company has no liability in connection with the same.
Ownership of Materials and License Terms
This website, the information, any materials and software on it, or provided to you through it are protected by copyright, trade mark and other intellectual property rights and laws throughout the world and are owned by, or are licensed to the company and/or third parties. You are permitted to display the materials on this website on a computer screen for your personal use or for obtaining products or services from our website as long as you do not alter or remove any of the content or any part of the website without the express permission by the Company to do so and that you do not change or delete any copyright, trade mark or other proprietary notices.
Specifically, you agree not to:
Save, download, print, copy, reproduce, store (in any medium or format), distribute, transmit, modify, create derivate works from all or any part of this website or the materials or software on it, or provided to you through it without our prior written consent (which may be given or withheld in our absolute discretion)
Use this website or any of the information or materials or software on it, or provided to you through it, for:
- any unlawful purpose or in contravention of applicable law
- commercial exploitation without our prior written consent
- any purpose or in any manner that may give a false or misleading impression of us, our staff or our services
Use, upload or transmit
- any material that is defamatory, offensive, obscene or otherwise unlawful, or which may cause offence or distress or which may affect or infringe the rights of any other person
- any device, software, file or mechanism which may interfere with the proper operation of this website or our systems
Establish a link to this website from any other website, intranet or extranet site without the prior written consent by the Company
Decompile, disassemble or reverse engineer (or attempt to do any of them) any of the software or other information or materials provided on or through this website
Do anything that may interfere with or disrupt this website or the services provided by the Company
Encourage or permit others to do any of the above
In case you do not adhere to the above restrictions anyone affected by your actions may bring a claim against you and or the Company. The Company will then pursue legal action against you for any losses and costs including reputational losses and legal costs the Company may have suffered as a direct or indirect result of your actions.
Suitability of Materials
In regard of
information, materials or any other content provided or made
available to you on or through this website, the Company cannot
provide you with any assurance that this information is suitable for
your requirements. Also the Company cannot ensure that information,
materials or any other content provided or made available to you on
or through this website will be accurate, up to date, correct,
secure, error or virus free and the Company will have no liability in
respect of those materials.
Website
Availability
The Company cannot give any guarantee
that the website will be uninterrupted or error free. The Company
reserves the right to modify, withdraw or suspend the whole or any
part of the website or any of its content at any time without notice
and without incurring any liability.
Links
from This Website
Any links on the website to other
websites are only provided for convenience purposes and the Company
has no control over and will have no liability in respect of those
websites.
Monitoring
The
Company is monitoring all activity, information and content on the
website. In case of suspicion of any breach of these Terms and
Conditions, the Company can suspend or terminate your access to the
website with immediate effect and/or file a claim.
Security
Even though the Company uses the latest security standards available
as specified in the Privacy Policy, it can never exclude all risks.
Therefore any message or information you send through or provide to
the Company with through this website may be intercepted and
potentially read by others. The Company excludes all liability in
respect of any transmissions you send or provide and you do so
completely at your own risk.
Accuracy of
Information
The Company undergoes great effort that
all information displayed on the Company’s website related to
its business, the respective services provided and any products
displayed are accurate. A lot of information is continuously changing
and it might occasionally occur that some information is out of date
as the medical, commercial and legal practices change
frequently.
The content on this website and on any
related newsletters or other communication have been prepared for
general interest only and are not a substitute for specific medical,
legal or other professional advice and should not be read or used as
such. For accurate up-to-date information you should contact your GP
directly.
Disclaimer
THE
COMPANY DOES NOT WARRANT OR REPRESENT THAT THE MATERIAL ON THIS
WEBSITE IS ACCURATE, COMPLETE OR CURRENT. THE COMPANY WILL NOT
WARRANT NOR REPRESENT THAT THE WEBSITE WILL BE FREE OF DEFECTS OR
VIRUSES.
NOTHING DISPLAYED ON THE WEBSITES IS TO BE
CONSTRUED AS MEDICAL, COMMERCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE.
PERSONAL AND DETAILED PROFESSIONAL ADVICE SHOULD BE OBTAINED BEFORE
TAKING OR REFRAINING FROM ANY ACTION BASED ON ANY OF THE INFORMATION
OR MATERIAL DISPLAYED ON THE COMPANIES WEBSITE.
Use
of This Website outside Europe
The Company makes no
claims or representations that the content of this website may be
lawfully viewed outside Europe and, unless otherwise specifically
stated, the content and this website are directed solely at users who
access this website from Europe.
IF YOU CHOOSE TO ACCESS
THE WEBSITE FROM OUTSIDE EUROPE, YOU DO SO AT YOUR OWN RISK AND ARE
RESPONSIBLE FOR COMPLIANCE WITH THE LAWS OF YOUR JURISDICTION.
Liability for Mistakes
UNDER NO
CIRCUMSTANCES WILL THE COMPANY BE LIABLE FOR ANY LOSS OR DAMAGE IN
CONTRACT, NEGLIGENCE OR OTHERWISE WHERE:
(A) THERE IS NO
BREACH OF A LEGAL DUTY OF CARE OWED TO YOU BY THE COMPANY
(B)
THE LOSS OR DAMAGE IS NOT A REASONABLY FORESEEABLE RESULT OF ANY SUCH
BREACH; OR
(C) ANY LOSS OR DAMAGE OR INCREASE IN LOSS OR
DAMAGE RESULTS FROM A BREACH BY YOU OF THESE TERMS AND
CONDITIONS.
Third Party Rights
These Terms and Conditions or any of its content is not intended to
confer a benefit on any third party. Persons or companies that are
not included in the services provided or products sold are thus not a
party to these Terms and Conditions have no rights to enforce
them.
Waiver
Any decision
not to enforce rights or any delay to enforce the rights under these
Terms and Conditions will NOT constitute a waiver of the right to do
so and will not affect rights in relation to any subsequent
breach.
Indemnity
You
hereby agree to indemnify and hold the Company and its subsidiaries,
affiliates, officers, directors, agents, co-branders, partners, and
employees harmless from any claim or demand including reasonable
attorney fees, made by any third party due to or arising out of your
use of the content of this website, any of the services offered, or
any content you submit, post, or transmit through this website, your
use of this website, your connection to this website, your violation
of these Terms and Conditions or your violation of any rights of
another.
Changes to
the website
THE COMPANY RESERVES THE RIGHT TO CHANGE
THESE TERMS AND CONDITIONS AT ANY TIME. THE NEW VERSION WILL BE
POSTED ON THIS WEBSITE AND WILL TAKE EFFECT IMMEDIATELY UPON
POSTING
The terms and conditions will have to be
completely read and agreed to before any service or products from
this website are being purchased or rendered.
Governing
Law
The Company is subject to local laws of the
UK for all legal organizational and financial aspects.
These Terms and Conditions are subject to the laws of UK and all
parties subject to them hereby submit to the exclusive jurisdiction
of the courts in the Seychelles for the Company and the respective
country of domicile for any of the partners.
SPECIFIC TERMS AND CONDITIONS
THE FOLLOWING
TERMS APPLY TO YOUR USE OF THE COMPANY PRESCRIPTION ORDERING SERVICE,
WHICH ARE IN ADDITION TO AND SUPPLEMENT TO THE GENERAL TERMS AND
CONDITIONS WHICH CONTINUE TO APPLY UNRESTRICTEDLY.
Medical Services
The pharmacy of the Company
are supplying prescriptions medicines based on a prescription written
by a fully registered and licensed UK or EU doctor. As a precondition
to ordering with us, you have confirmed that you do hold an original
prescription in your name for the ordered medication issued by your
local medical doctor. Based on this, the partner/third party Medical
Doctor Service reviews your order and co-write the prescription
supported by the Medical Questionnaire which you confirm to have
filled in truthfully. The Company cannot be held liable for the
accuracy of the diagnosis, treatment or medication prescribed or the
correct use of the products supplied in accordance with the
prescription and the guidance of the personal physician.
Pharmacy and Product Services
In the EU
the product liability lays fully and solely with the manufacturer.
The pharmacy only takes responsibility for ensuring that the correct
product, in the correct amount and correct strength is supplied to
the correct patient. The pharmacy generally dispense branded original
products; where the patent has expired, the respective generic brands
are also offered; the partner pharmacies only sell pharmaceutical
products that are manufactured by recognized quality brand name
manufacturers that are fully registered and licensed in EU member
states. All products ordered are dispensed by one of the fully
licensed pharmacies domiciled within the UK.
Age
Restrictions
The Company only accepts registrations
from customers or for customers who are 18 years old or over. By
placing an order, you confirm that you are at least 18.
Placing an order
It is your responsibility to
check that all your information submitted in your order is accurate
before submitting it to us.
Accuracy of
Information
The Company tries to ensure that all
information, content and colors, are correct at the time of their
publication. However, the representation of colours on your browser
may differ from the actual colours of products supplied. Any
typographical, clerical or other error is subject to correction
without any liability on our part. Any advice or recommendation given
on this website or otherwise given to you by the Company, or any of
its employees or agents, is followed or acted upon entirely at your
own risk and the Company is not liable for such advice or
recommendation.
Verification of Information
Provided
When the Company receives an order for
a prescription item from you it will verify the information against
the information provided to us at the time you registered your
profile. Also you explicitly allow the Company to check your
information against a government ID service or any service deemed
appropriate by the Company. In the event that any of the personal,
financial or order information does not match with your profile or
any of the previously provided information, or information checked by
any external third party identification service, the Company may try
to contact you using the information in your profile provided during
the registration. If the Company cannot contact you and its partners
are unable to dispense the item(s) ordered, the Company reserves the
right to cancel the order.
Concluding a
Binding Contract
When the Company receives an order
from you to purchase items from our pharmacy, the Company will
confirm that it has received the order by sending an email to the
address provided by you in your profile. Your order is an offer to
purchase an item and will not be binding on our pharmacy until they
have confirmed to the Company and the Company in turn has sent you an
email to confirm that the order was dispatched containing the item
ordered.
The professional code of conduct of our pharmacy
and legal restrictions may limit the number of any item the pharmacy
is permitted to supply to you. Therefore, neither the pharmacy nor
the Company have any obligation or may not be permitted to supply
quantities exceeding the relevant maximum allowance. In no case you
will be charged for refused excess quantities.
In
addition to the above, the Company reserves the right to reject any
order without providing any reason.
Prescriptions
for Persons Other Than Yourself
If the prescription
is for a person other than yourself, you will need to have the
authority of the person whose prescription it is to have it dispensed
by our pharmacy. By providing the information in regard of the other
person’s health and personal details as well as by placing an
order for another person you confirm that you have their authority to
do so.
Cancellation rights
The Company will start to process your order on receipt of the funds.
If you wish to cancel an order, you should contact us promptly
by sending an email to our customer support. You agree that once the
order is placed and our partner medical doctor service has opened
your files for the review, the Company will have begun the service at
your request and that you will have no rights to cancel the order
under the Consumer Protection (Distance Selling) Regulations 2000 or
otherwise.
Prescriptions Charges and
Pricing
All prices on this website are in GBP. For
private prescriptions, the charge is included in all the product
pricings displayed on the website. The Company takes care to ensure
that all pricing information on the website is accurate but
occasionally there may be an error. The Company verifies pricing at
its dispatch centre. If the correct price is lower than the price on
the website at the time you place your order, the Company will charge
you the lower price. If the correct price is higher than the price on
the website, the Company will try to contact you for instructions
using the information provided on your order and giving you the
choice of cancelling your order or paying the correct price.
Postage and Packaging Costs
Postage and
packaging costs will be added to the cost of your order during the
completion of the order process before confirming the order and
making the payment. Where multiple items are included in one order,
the Company may dispatch the items separately in which case, you will
only be charged one postage and packing charge.
Private
Prescriptions that are delivered through a tracked service that will
require a doorstep signature are charged at the price indicated upon
checkout and order completion.
Payment
You confirm to be the authorized card holder and is athorised to utilise the card for the purchase of this order. You agree to pay for the applicable postage and packaging charges and any other charges that may be incured for your package to reach you as set out under these terms and conditions. By providing us the payment details you give us the authority and our payment service provider to take the payment in full.
You as the paying customer also confirms and agrees to make the transactions on card as the sole card holder entering the card details in the payment window yourself. The card processing may occur immediately at the point when the order is made or any time within 24 hours provided it is a UK working day, however the merchant will only charge the card when the order is approved by the doctor/ pharmacist and the goods have been shipped.
Non-Receipt
of Order
If you place an order and the Company does
not receive the relevant order, it will not have any liability to you
and it will be your responsibility to contact us within 7 days
regarding your order.
Non-Availability/Suitability
of Products
If any of the items on your prescription
are not available, or are not suitable for dispensing through this
service, the Company will try to contact you, using the information
in your profile provided during registration or updated at a later
stage. The Company tries to have sufficient stock of goods to meet
demand but occasionally, items may be out of stock or unavailable
from our suppliers. All items offered on this website are
subject to availability. If any of the items on your order are not
available the Company may send a substitute of the ordered goods with
the same specification.
Delivery of Fulfilled Prescriptions
Prescription medicines will require a doorstep signature. All items are posted to the address provided by you in your registration or to an alternative address if directed by you. You acknowledge and accept that the Company has no control over the postal system and the Company nor any of its partners have no liability in respect of items that are not received by you after they have been dispatched. You acknowledge and accept that items will need to be signed for on delivery and authorize any person at your chosen delivery address to sign for the items as your authorized representative. In the event that the packaging is opened after delivery, the Company will have no liability to you for lost or damaged items or for what third parties find out about you as a result.
The Company aims to dispatch orders within 24 hours (72 hours over weekends) after receipt of your funds to the address provided by you in your order. Delivery timescales are estimates only. If you do not receive your order within the time periods stipulated in the Delivery section of the website, you must notify the Company and the Company will investigate the late or non-delivery provided you cooperate with the investigation.
UKpharmacymeds does not offer or supply any drugs or other products.
As the user, you are responsible for compliance with the laws and other legal provisions applicable in your country. This includes the paying of VAT, Duty or Taxes if applicable.
UKpharmacymeds or any of its associated companies it works or partners with are not liable for the latter. Any user of the service ordering medication outside of England agrees to mandate a courier or a company to pick the medication or parcel on their behalf to be delivered to them. We will not deliver outside England, however we can assist the user to schedule a pickup.
You use our services on UKpharmacymeds at your own risk and responsibility. You declare that you visit and use this website on your own initiative.
Notification of Errors
You should check the items dispensed to you carefully and promptly
upon receipt. If you believe there may have been a dispensing error,
you should contact us immediately. In no case should you consume or
use any of the items.
Warning
YOU MUST CHECK ALL ITEMS DISPENSED TO YOU AND SHOULD NOT TAKE ANY
MEDICATION THAT APPEARS TO HAVE BEEN TAMPERED WITH OR WHICH MAY HAVE
BEEN DISPENSED IN ERROR. IN CASE OF A PERCEIVED REDUCTION
IN EFFECTIVE-NESS OF A MEDICATION YOU SHOULD NEVER CONSUME MORE
THAN IS PRESCRIBED. FAILURE TO ABIDE BY THIS WARNING COULD SERIOUSLY
DAMAGE YOUR HEALTH.
Medicine Authority
Contact: MHRA 151 Buckingham Palace Road, London SW1W 9SZ
Email info@mhra.gov.uk
Telephone 020 3080 6000
Fax 020 3118 9803
Website: http://medicine-
