BY CONTINUING TO USE THIS WEBSITE YOU ARE CONFIRMING THAT YOU ACCEPT
OUR TERMS AND CONDITIONS AS SET OUT BELOW. IF YOU DO NOT ACCEPT THE TERMS AND CONDITIONS, YOU MUST LEAVE THIS WEBSITE.
GENERAL TERMS AND CONDITIONS
Save, download, print, copy, reproduce, store (in any medium or format), distribute, transmit, modify, create derivate works from all or any part of this website or the materials or software on it, or provided to you through it without our prior written consent (which may be given or withheld in our absolute discretion)
Use this website or any of the information or materials or software on it, or provided to you through it, for:
- any unlawful purpose or in contravention of applicable law
- commercial exploitation without our prior written consent
- any purpose or in any manner that may give a false or misleading impression of us, our staff or our services
Use, upload or transmit
- any material that is defamatory, offensive, obscene or otherwise unlawful, or which may cause offence or distress or which may affect or infringe the rights of any other person
- any device, software, file or mechanism which may interfere with the proper operation of this website or our systems
Establish a link to this website from any other website, intranet or extranet site without the prior written consent by the Company
Decompile, disassemble or reverse engineer (or attempt to do any of them) any of the software or other information or materials provided on or through this website
Do anything that may interfere with or disrupt this website or the services provided by the Company
Encourage or permit others to do any of the above
In case you do not adhere to the above restrictions anyone affected by your actions may bring a claim against you and or the Company. The Company will then pursue legal action against you for any losses and costs including reputational losses and legal costs the Company may have suffered as a direct or indirect result of your actions.
Suitability of Materials
In regard of information, materials or any other content provided or made available to you on or through this website, the Company cannot provide you with any assurance that this information is suitable for your requirements. Also the Company cannot ensure that information, materials or any other content provided or made available to you on or through this website will be accurate, up to date, correct, secure, error or virus free and the Company will have no liability in respect of those materials.
The Company cannot give any guarantee that the website will be uninterrupted or error free. The Company reserves the right to modify, withdraw or suspend the whole or any part of the website or any of its content at any time without notice and without incurring any liability.
Links from This Website
Any links on the website to other websites are only provided for convenience purposes and the Company has no control over and will have no liability in respect of those websites.
The Company is monitoring all activity, information and content on the website. In case of suspicion of any breach of these Terms and Conditions, the Company can suspend or terminate your access to the website with immediate effect and/or file a claim.
Accuracy of Information
The Company undergoes great effort that all information displayed on the Company’s website related to its business, the respective services provided and any products displayed are accurate. A lot of information is continuously changing and it might occasionally occur that some information is out of date as the medical, commercial and legal practices change frequently.
The content on this website and on any related newsletters or other communication have been prepared for general interest only and are not a substitute for specific medical, legal or other professional advice and should not be read or used as such. For accurate up-to-date information you should contact your GP directly.
THE COMPANY DOES NOT WARRANT OR REPRESENT THAT THE MATERIAL ON THIS WEBSITE IS ACCURATE, COMPLETE OR CURRENT. THE COMPANY WILL NOT WARRANT NOR REPRESENT THAT THE WEBSITE WILL BE FREE OF DEFECTS OR VIRUSES.
NOTHING DISPLAYED ON THE WEBSITES IS TO BE CONSTRUED AS MEDICAL, COMMERCIAL, LEGAL OR OTHER PROFESSIONAL ADVICE. PERSONAL AND DETAILED PROFESSIONAL ADVICE SHOULD BE OBTAINED BEFORE TAKING OR REFRAINING FROM ANY ACTION BASED ON ANY OF THE INFORMATION OR MATERIAL DISPLAYED ON THE COMPANIES WEBSITE.
Use of This Website outside Europe
The Company makes no claims or representations that the content of this website may be lawfully viewed outside Europe and, unless otherwise specifically stated, the content and this website are directed solely at users who access this website from Europe.
IF YOU CHOOSE TO ACCESS THE WEBSITE FROM OUTSIDE EUROPE, YOU DO SO AT YOUR OWN RISK AND ARE RESPONSIBLE FOR COMPLIANCE WITH THE LAWS OF YOUR JURISDICTION.
Liability for Mistakes
UNDER NO CIRCUMSTANCES WILL THE COMPANY BE LIABLE FOR ANY LOSS OR DAMAGE IN CONTRACT, NEGLIGENCE OR OTHERWISE WHERE:
(A) THERE IS NO BREACH OF A LEGAL DUTY OF CARE OWED TO YOU BY THE COMPANY
(B) THE LOSS OR DAMAGE IS NOT A REASONABLY FORESEEABLE RESULT OF ANY SUCH BREACH; OR
(C) ANY LOSS OR DAMAGE OR INCREASE IN LOSS OR DAMAGE RESULTS FROM A BREACH BY YOU OF THESE TERMS AND CONDITIONS.
Third Party Rights
These Terms and Conditions or any of its content is not intended to confer a benefit on any third party. Persons or companies that are not included in the services provided or products sold are thus not a party to these Terms and Conditions have no rights to enforce them.
Any decision not to enforce rights or any delay to enforce the rights under these Terms and Conditions will NOT constitute a waiver of the right to do so and will not affect rights in relation to any subsequent breach.
You hereby agree to indemnify and hold the Company and its subsidiaries, affiliates, officers, directors, agents, co-branders, partners, and employees harmless from any claim or demand including reasonable attorney fees, made by any third party due to or arising out of your use of the content of this website, any of the services offered, or any content you submit, post, or transmit through this website, your use of this website, your connection to this website, your violation of these Terms and Conditions or your violation of any rights of another.
Changes to the website
THE COMPANY RESERVES THE RIGHT TO CHANGE THESE TERMS AND CONDITIONS AT ANY TIME. THE NEW VERSION WILL BE POSTED ON THIS WEBSITE AND WILL TAKE EFFECT IMMEDIATELY UPON POSTING
The terms and conditions will have to be completely read and agreed to before any service or products from this website are being purchased or rendered.
The Company is subject to local laws of the UK for all legal organizational and financial aspects.
These Terms and Conditions are subject to the laws of UK and all parties subject to them hereby submit to the exclusive jurisdiction of the courts in the Seychelles for the Company and the respective country of domicile for any of the partners.
SPECIFIC TERMS AND CONDITIONS
THE FOLLOWING TERMS APPLY TO YOUR USE OF THE COMPANY PRESCRIPTION ORDERING SERVICE, WHICH ARE IN ADDITION TO AND SUPPLEMENT TO THE GENERAL TERMS AND CONDITIONS WHICH CONTINUE TO APPLY UNRESTRICTEDLY.
The pharmacy of the Company are supplying prescriptions medicines based on a prescription written by a fully registered and licensed UK or EU doctor. As a precondition to ordering with us, you have confirmed that you do hold an original prescription in your name for the ordered medication issued by your local medical doctor. Based on this, the partner/third party Medical Doctor Service reviews your order and co-write the prescription supported by the Medical Questionnaire which you confirm to have filled in truthfully. The Company cannot be held liable for the accuracy of the diagnosis, treatment or medication prescribed or the correct use of the products supplied in accordance with the prescription and the guidance of the personal physician.
Pharmacy and Product Services
In the EU the product liability lays fully and solely with the manufacturer. The pharmacy only takes responsibility for ensuring that the correct product, in the correct amount and correct strength is supplied to the correct patient. The pharmacy generally dispense branded original products; where the patent has expired, the respective generic brands are also offered; the partner pharmacies only sell pharmaceutical products that are manufactured by recognized quality brand name manufacturers that are fully registered and licensed in EU member states. All products ordered are dispensed by one of the fully licensed pharmacies domiciled within the UK.
The Company only accepts registrations from customers or for customers who are 18 years old or over. By placing an order, you confirm that you are at least 18.
Placing an order
It is your responsibility to check that all your information submitted in your order is accurate before submitting it to us.
Accuracy of Information
The Company tries to ensure that all information, content and colors, are correct at the time of their publication. However, the representation of colours on your browser may differ from the actual colours of products supplied. Any typographical, clerical or other error is subject to correction without any liability on our part. Any advice or recommendation given on this website or otherwise given to you by the Company, or any of its employees or agents, is followed or acted upon entirely at your own risk and the Company is not liable for such advice or recommendation.
Verification of Information Provided
When the Company receives an order for a prescription item from you it will verify the information against the information provided to us at the time you registered your profile. Also you explicitly allow the Company to check your information against a government ID service or any service deemed appropriate by the Company. In the event that any of the personal, financial or order information does not match with your profile or any of the previously provided information, or information checked by any external third party identification service, the Company may try to contact you using the information in your profile provided during the registration. If the Company cannot contact you and its partners are unable to dispense the item(s) ordered, the Company reserves the right to cancel the order.
Concluding a Binding Contract
When the Company receives an order from you to purchase items from our pharmacy, the Company will confirm that it has received the order by sending an email to the address provided by you in your profile. Your order is an offer to purchase an item and will not be binding on our pharmacy until they have confirmed to the Company and the Company in turn has sent you an email to confirm that the order was dispatched containing the item ordered.
The professional code of conduct of our pharmacy and legal restrictions may limit the number of any item the pharmacy is permitted to supply to you. Therefore, neither the pharmacy nor the Company have any obligation or may not be permitted to supply quantities exceeding the relevant maximum allowance. In no case you will be charged for refused excess quantities.
In addition to the above, the Company reserves the right to reject any order without providing any reason.
Prescriptions for Persons Other Than Yourself
If the prescription is for a person other than yourself, you will need to have the authority of the person whose prescription it is to have it dispensed by our pharmacy. By providing the information in regard of the other person’s health and personal details as well as by placing an order for another person you confirm that you have their authority to do so.
The Company will start to process your order on receipt of the funds. If you wish to cancel an order, you should contact us promptly by sending an email to our customer support. You agree that once the order is placed and our partner medical doctor service has opened your files for the review, the Company will have begun the service at your request and that you will have no rights to cancel the order under the Consumer Protection (Distance Selling) Regulations 2000 or otherwise.
Prescriptions Charges and Pricing
All prices on this website are in GBP. For private prescriptions, the charge is included in all the product pricings displayed on the website. The Company takes care to ensure that all pricing information on the website is accurate but occasionally there may be an error. The Company verifies pricing at its dispatch centre. If the correct price is lower than the price on the website at the time you place your order, the Company will charge you the lower price. If the correct price is higher than the price on the website, the Company will try to contact you for instructions using the information provided on your order and giving you the choice of cancelling your order or paying the correct price.
Postage and Packaging Costs
Postage and packaging costs will be added to the cost of your order during the completion of the order process before confirming the order and making the payment. Where multiple items are included in one order, the Company may dispatch the items separately in which case, you will only be charged one postage and packing charge.
Private Prescriptions that are delivered through a tracked service that will require a doorstep signature are charged at the price indicated upon checkout and order completion.
You confirm to be the authorized card holder and is athorised to utilise the card for the purchase of this order. You agree to pay for the applicable postage and packaging charges and any other charges that may be incured for your package to reach you as set out under these terms and conditions. By providing us the payment details you give us the authority and our payment service provider to take the payment in full.
You as the paying customer also confirms and agrees to make the transactions on card as the sole card holder entering the card details in the payment window yourself. The card processing may occur immediately at the point when the order is made or any time within 24 hours provided it is a UK working day, however the merchant will only charge the card when the order is approved by the doctor/ pharmacist and the goods have been shipped.
Non-Receipt of Order
If you place an order and the Company does not receive the relevant order, it will not have any liability to you and it will be your responsibility to contact us within 7 days regarding your order.
Non-Availability/Suitability of Products
If any of the items on your prescription are not available, or are not suitable for dispensing through this service, the Company will try to contact you, using the information in your profile provided during registration or updated at a later stage. The Company tries to have sufficient stock of goods to meet demand but occasionally, items may be out of stock or unavailable from our suppliers. All items offered on this website are subject to availability. If any of the items on your order are not available the Company may send a substitute of the ordered goods with the same specification.
Delivery of Fulfilled Prescriptions
Prescription medicines will require a doorstep signature. All items are posted to the address provided by you in your registration or to an alternative address if directed by you. You acknowledge and accept that the Company has no control over the postal system and the Company nor any of its partners have no liability in respect of items that are not received by you after they have been dispatched. You acknowledge and accept that items will need to be signed for on delivery and authorize any person at your chosen delivery address to sign for the items as your authorized representative. In the event that the packaging is opened after delivery, the Company will have no liability to you for lost or damaged items or for what third parties find out about you as a result.
The Company aims to dispatch orders within 24 hours (72 hours over weekends) after receipt of your funds to the address provided by you in your order. Delivery timescales are estimates only. If you do not receive your order within the time periods stipulated in the Delivery section of the website, you must notify the Company and the Company will investigate the late or non-delivery provided you cooperate with the investigation.
Notification of Errors
You should check the items dispensed to you carefully and promptly upon receipt. If you believe there may have been a dispensing error, you should contact us immediately. In no case should you consume or use any of the items.
YOU MUST CHECK ALL ITEMS DISPENSED TO YOU AND SHOULD NOT TAKE ANY MEDICATION THAT APPEARS TO HAVE BEEN TAMPERED WITH OR WHICH MAY HAVE BEEN DISPENSED IN ERROR. IN CASE OF A PERCEIVED REDUCTION IN EFFECTIVE-NESS OF A MEDICATION YOU SHOULD NEVER CONSUME MORE THAN IS PRESCRIBED. FAILURE TO ABIDE BY THIS WARNING COULD SERIOUSLY DAMAGE YOUR HEALTH.