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UKPHARMACYMEDS

Refund Policy

Please Notice - Unfortunately, by law we cannot accept the return of any medication as it cannot be reused once it has left our premises. Any medication returned to us must be correctly disposed of within 30 days. You have the right to cancel your order up to the point when your treatment is dispatched by the pharmacy minus doctor and prescription fees.
In regard of the services and products purchased on this website www.ukpharmacymeds.com (hereinafter called the Website) and by the company owning or operating this website (herein after called the Company) a refund may be provided in case the following conditions are met:

  • The product is expired or faulty
  • The problem is announced within 3 days of the receipt of the product
  • The goods are returned in good condition, original packaging, with the labels still in place and unused
  • The return of the goods is previously announced by email and proper reasoning of the return is included in the email

    • You have raised the issue with the Company or Website and not with your credit card provider

    Any refund request will be carefully reviewed by customer care. In case the above conditions are met you will be granted a refund. Please be aware that the processing of the refund might take up to 7 business days to reflect on your bank or credit card statement from the day the refund was initiated. This solely depends on the card associations and not on the Company.

    In case of any question or concern please get in touch with us by mail on info@ukpharmacymeds.com before contacting the credit card company to clarify the issue accordingly. In case you addressed the matter first with the card association we are unable to process a refund thereafter.

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    We also offer an Affiliate programme if interested please click on the following link and register
    In addition to this also email us on info@ukpharmacymeds.com with your name and details
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    All trademarks and registered marks are the properties of their respective companies
    ukpharmacymeds is a website connecting patients to registered prescribers and registered pharmacies.
    ukpharmacymeds does not supply or carry out the consultations. Third party EU registered doctors carry out the consultations.
    Pronto Healthcare Ltd, Suite 8, 1-3 The Courtyard, Calvin Street, Bolton, BL1 8PB, United Kingdom